ISO 9001

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ISO 9001 allows your organisation to improve controls and manage core business processes.

What is ISO 9001?

Over 1 million companies worldwide hold certification to ISO 9001 placing them in ideal position to demonstrate to customers and stakeholders that they operate in accordance with a globally recognised standard. ISO 9001 is a model which will allow your organisation to improve control and manage core business processes. Not only will the standard enable these processes to be standardised, but it will also enable you to monitor and check their effectiveness and identify when they are not properly applied.

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Why should it be considered?

The most common reason for certification is that it is often a prerequisite in tender selection criteria, and it is quite often this which drives organisations to implement ISO 9001. Therefore making them comparable with their competitors who may already have certification to the quality standard. Having a positive reputation and good personal relationships are no longer enough to guarantee contract retention.

Another common reason for implementing ISO 9001 is that organisations recognise that their current processes and operating models are not as effective as they could be and suffer from staff doing the same task in many ways, therefore producing inconsistent outputs and variations which results in a negative impact on customers and additional cost.

Implementation of the standard requires an organisation to examine its business processes, identify best practice, standardise processes and then apply them consistently which allows for a solid platform for any organisations attempting growth.
Group of people working. ISO 9001 improves control and manage core business processes.

What impact will it have?

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Customer satisfaction and retention:

Core to ISO 9001 is a requirement to ensure that processes are in place for monitoring customer perception and satisfaction. Application of the quality management standard can provide invaluable information regarding customer satisfaction and engagement, which can lead to further opportunities to grow and secure relationships with customers.

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Information and analysis

Information is essential to any business decision making. Implementing ISO 9001 will enable the identification of suitable metrics for your business processes, which will enable you obtain a true picture of operational and business performance. Not only will this tell you where things are working effectively, it will also identify pain points and provide a framework for addressing these.

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One of the most significant benefits of the standard is the benefit of process standardisation. This will mean an analysis of the business and identification of the best and most efficient way of doing things. These standardised processes will then be implemented the processes and their application monitored therefore reducing the likelihood of costly errors and wastage.

How can Quadra help?

With over three decades of experience, Quadra have developed a tried and tested approach to implementing ISO systems, which has been applied with a wide range of clients in many countries.

When implementing ISO 9001, the process is simple.
Gap Analysis: Quadra will measure your organisations current systems and controls against the ISO 9001 requirements.

Action Plan: Planning will then take place for the key steps and milestones in the ISO 9001 implementation and certification process.

System Development: Key pieces of content will then be developed for the system e.g., business processes, risk management frameworks and controls, policy and objectives, policies and procedures.
Implementation Support: Quadra will provide your organisation with support to help build evidence of compliance with ISO 9001.

Preparation for External Audit: We can also assist with preparation for external audit by conducting internal audits and management reviews. As well as attending the certification audit.

We Can Help to Add Value to Your Organisation

Our simple no-nonsense approach is focused on delivering value and adding benefit.

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Highly Experienced Consultants

Our consultants are both highly skilled and experienced in their field.

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Proven Track Record

Quadra has a proven track developed over 30 years in both national and international markets.

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Making ISO Work For You

Our approach ensures that you don't have to reinvent your organisation.

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Customer Retention

Our clients are our most important assets and our aim is to become your trusted partner of choice.

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International Experience

We have developed a strong reputation in all industry sectors and with a varied client base. From small, local, indigenous companies to large multinationals.

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Big Enough to Cope, Small Enough to Care

Our aim is to provide our clients with a solution which addresses their need. Our aim will always be to deliver a solution that works.


Years Experience

We have over 30 years’ experience assisting businesses in the provisions of ISO Standards, Compliance and Training.


Client Satisfaction

Ensuring our customers are satisfied is our number one commitment.


Projects Completed

With over 3000 projects completed to date on a local, national and international basis we have developed an approach which is focused on delivering a solution which will add value.

Need ISO Training?

Quadra can offer both awareness and internal auditor training for the ISO 9001 standard. This training is available through public training events, in-house training and online training. For more information on in-house training, contact us.

9:00 am - 5:00 pm

IMS Internal Auditor – Northern Ireland

9:00 am - 5:00 pm

ISO 9001 Internal Auditor – Northern Ireland

Experienced Consultants

With over 30 years’ experience and having assisted over 3000 organisations to achieve ISO certification, there is no provider better placed to assist your organisation on its journey to implement ISO 9001.

Our tried and tested approach will enable your organisation to achieve certification to the quality management standard in a realistic timescale with minimal disruption and cost while adding maximum value.

If you feel implementing a quality management system to your organisation will bring benefit to your business, contact us.