Changes to ISO 9001 are coming…

Changes to ISO 9001 are coming…

Posted by:Gavin
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The ISO Technical Committee 176 has commenced the review of the ISO9001 standard and has produced a working draft of the revised standard in December 2023. It is unclear at this stage when a new version of the standard will be released however it is likely that this will be in 2025. Details of the changes are not yet in the public domain so the following is based on our interpretation of what may change with the new version. For more information on Quadra and our services please click here.

Regardless of the extent of the change, future changes will aim to address evolving industry needs, technological advancements, and feedback from users of the standard.

Sustainability, digitalisation, global uncertainty and are likely to be key drivers in relation to changes made.

In this blog, we will delve into the key changes that may be made and answer frequently asked questions to help organisations understand and prepare for the new requirements.

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Potential Changes in ISO 9001:2025

1. Emphasis on Risk-Based Thinking

The 2015 version of ISO 9001 introduced risk-based thinking, which may be expanded in the 2025 update. This enhancement may aim to integrate risk management more deeply into the QMS, ensuring organisations not only identify and address risks but also capitalise on opportunities systematically.

2. Digital Transformation and Technology

Recognising the rapid pace of technological advancement, it is possible that the revised ISO 9001 may incorporate more explicit requirements related to digital transformation. This could include managing data security, leveraging digital tools for quality management, and ensuring that technological changes align with the organisation’s quality objectives.

3. Greater Focus on Sustainability

Sustainability and environmental considerations are increasingly critical in today’s business environment. The 2025 update may include provisions for integrating sustainability into the QMS, encouraging organisations to adopt environmentally responsible practices and contribute to sustainable development goals. Find out more details on our sustainability related services.

4. Enhanced Customer Focus

Customer satisfaction has always been a core tenet of ISO 9001. The new version may place an even stronger emphasis on understanding and meeting customer needs and expectations and indeed the needs and expectations of other interested parties. This may include more rigorous processes for gathering and analysing customer feedback and using this data to drive continual improvement.

5. Supply Chain Management

In response to global supply chain disruptions, the 2025 update may add new requirements in relation to enhanced supply chain management. Organisations may need to demonstrate more robust processes for evaluating and managing supplier performance, ensuring the consistency and quality of inputs into their QMS.

6. People Engagement and Competence

The 2025 revision may place greater emphasis on the importance of people in the success of a QMS. This may include more detailed requirements for engaging employees, ensuring their competence, and fostering a culture of quality throughout the organisation.

7. Simplification and Clarity

It is likely that efforts will be made to simplify the language and structure of the standard, making it more accessible and easier to understand. This will help organisations implement the requirements more effectively and reduce ambiguities.

Frequently Asked Questions (FAQs)

Q1: Why is ISO 9001 being updated?

ISO 9001 is updated periodically to ensure it remains relevant and effective in the face of changing business environments, technological advancements, and user feedback. The 2025 update aims to address these factors and improve the overall effectiveness of the standard.

Q2: When will the new version be published?

The new version of ISO 9001 is expected to be published in late 2025. Organisations are encouraged to stay informed about the development process and start preparing for the transition as early as possible.

Q3: How long will organisations have to transition to the new standard?

Typically, ISO allows a three-year transition period for organisations to comply with new versions of standards. This means organisations will likely have until 2028 to transition to ISO 9001:2025.

Q4: What are the main benefits of the 2025 update?

The 2025 update will aim to make the standard more relevant and effective in today’s business environment. Key benefits will likely include improved risk management, better integration of digital tools, enhanced focus on sustainability, more effective supply chain management, and stronger engagement of employees.

Q5: How can organisations prepare for the new requirements?

Organisations should start by familiarising themselves with the draft versions of the standard as they become available. Conducting a gap analysis to identify areas where current practices may not meet the new requirements is also crucial. Training employees and engaging stakeholders early in the transition process will facilitate a smoother implementation. Find out more details about our training services.

Q6: Will certification bodies need to change their auditing processes?

Yes, certification bodies will need to update their auditing processes to align with the new requirements of ISO 9001:2025. This may include additional training for auditors and revisions to audit checklists and procedures.

Q7: How does the 2025 update affect small and medium-sized enterprises (SMEs)?

The updates aim to be applicable to organisations of all sizes. However, SMEs may need to pay particular attention to any enhanced requirements for digital transformation and risk management. The simplified language and structure of the standard should help SMEs implement the requirements more easily.

Q8: What role does leadership play in the updated standard?

Leadership will likely continue to play a critical role in ISO 9001:2025. Top management is expected to demonstrate a commitment to quality, actively engage in the QMS, and foster a culture that supports continuous improvement and customer satisfaction.

Conclusion

The ISO 9001:2025 update represents a significant evolution in quality management standards, reflecting the changing landscape of global business. By understanding and preparing for these changes, organisations can not only ensure compliance but also enhance their overall effectiveness, resilience, and competitive advantage. Stay informed, engage your team, and begin the transition process early to maximize the benefits of the new standard. For more details on how Quadra can assist please contact us at [email protected].

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