ISO 17025/17020

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This standard promotes confidence in laboratories to produce consistent testing, calibration & sampling results.

What is ISO 17025/17020?

ISO 17025/17020 is the main international standard for general requirements for the competence of testing and calibration laboratories. In major countries, ISO 17025/17020 is the standard most laboratories must hold accreditation to be deemed technically competent. The standard is applicable to all or any laboratory regardless of its size or extent of the scope of testing and calibration practices and is implemented by laboratories to ensure their management systems for quality, body and technical operations processes are of a high standard and specifies the activities that need to be included within a laboratory’s operations to promote confidence in its ability to produce consistent and reliable testing, calibration, and sampling results.

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Why should it be considered?

Laboratory sampling, testing and conformity assessment are crucial factors for technology and trade. ISO 17025/17020 assists in the harmonization of procedures and standard methods, facilitates cooperation between laboratories and other bodies, and promotes the acceptance of results between countries. Accredited laboratories will perform tests against the international standard and results are acceptable between different governmental and regulatory organisations meaning that all test results will meet the same minimum quality standard.

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What impact will it have?

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Assuring creditability:

During implementation, your laboratory’s test and calibration methods will be reviewed and audited to ensure that your organisation is using the latest technology and documentation available. Once ISO 17025/17020 is implemented, an assessment by an accreditation body verifies that tests and calibrations are done correctly by trained laboratory professionals.

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Increasing customer confidence:

Accreditation to ISO 17025/17020 demonstrates that a laboratory can provide consistent, valid results, that the organisations performance is competent and that your organisation is accredited to an international set of standards that are valid worldwide.

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Creates a proactive quality and risk-based business culture, not reactive:

Through implementing ISO 17025/17020 your laboratory will plan actions to address risks, drive improvements, and ensure that major risk and quality issues related to tests and calibrations are know and controlled. Having defined politics and objectives are the basis of strategic direction of any organisation and implementing a culture of proactive quality and risk-based thinking will not only be cost-effective for operations and evidence-based decision making.

How can Quadra help?

With over three decades of experience, Quadra have developed a tried and tested approach to implementing ISO systems, which has been applied with a wide range of clients in many countries.

When implementing ISO 17025/17020, the process is simple.

Gap Analysis: Quadra will measure your organisations current systems and controls against the ISO 17025/17020 requirements.

Action Plan: Planning will then take place for the key steps and milestones in the ISO 17025/17020 implementation and certification process.

System Development: Key pieces of content will then be developed for the system e.g., business processes, risk management frameworks and controls, policy and objectives, policies and procedures.

Implementation Support: Quadra will provide your organisation with support to help build evidence of compliance with ISO 17020/17025.

Preparation for External Audit: We can also assist with preparation for external audit by conducting internal audits and management reviews. As well as attending the certification audit.

We Can Help to Add Value to Your Organisation

Our simple no-nonsense approach is focused on delivering value and adding benefit.

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Highly Experienced Consultants

Our consultants are both highly skilled and experienced in their field

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Proven Track Record

Quadra has a proven track developed over 30 years in both national and international markets.

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Making ISO Work For You

Our approach ensures that you don't have to reinvent your organisation.

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Customer Retention

Our clients are our most important assets and our aim is to become your trusted partner of choice.

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International Experience

We have developed a strong reputation in all industry sectors and with a varied client base. From small, local, indigenous companies to large multinationals.

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Big Enough to Cope, Small Enough to Care

Our aim is to provide our clients with a solution which addresses their need. Our aim will always be to deliver a solution that works.


Years' Experience

We have over 30 years’ experience assisting businesses in the provisions of ISO Standards, Compliance and Training.


Client Satisfaction

Ensuring our customers are satisfied is our number one commitment.


Projects Completed

With over 3000 projects completed to date on a local, national and international basis we have developed an approach which is focused on delivering a solution which will add value.

Need ISO Training?

Quadra can offer both awareness and internal auditor training for the ISO 17025/17020 standard. This training is available through public training events, inhouse training and online training throughout Ireland and Northern Ireland.

9:00 am - 5:00 pm

IMS Internal Auditor – Northern Ireland

9:00 am - 5:00 pm

ISO 9001 Internal Auditor – Northern Ireland

Experienced Consultants

With over 30 years’ experience and having assisted over 3000 organisations to achieve ISO certification, there is no provider better placed to assist your organisation on its journey to implement ISO 17025/17020

Our tried and tested approach will enable your organisation to achieve certification to the laboratories management standard in a realistic timescale with minimal disruption and cost while adding maximum value.

If you feel implementing a laboratory management system to your organisation will bring benefit to your business, contact us.