For Consulting Engineers, delivering on their client’s requirements is of paramount importance to the success of a project. So, what difference does the implementation of an ISO 9001 Quality Management System bring to the table?
How is this achieved?
Sure, the experience of the business is a major factor, but how do you ensure that EVERY project is a success? How can a Consulting Engineer build their reputation and remain customer focused.
What are some of the key reasons Consulting Engineers are turning to implementing a Quality Management System, aligned to the requirements of ISO 9001:2015?
Key reasons for implementing a Quality Management System
In the Building Services Industry, it is important that Consulting Engineers provide a service that is consistent and meets the needs and expectations of their clients. In truth, the quality of the service can only be judged by its success in delivering on client’s expectations. This consistent level of quality is achieved by the implementation of a robust Quality Management System that reflects the competencies of the Consulting Engineers in serving clients and also satisfying the requirements of an external certification auditor.
What benefits does ISO 9001 bring to Consulting Engineers?
- Continuous Improvement in the business on delivering on quality
- Ability to compete both nationally and internally for Public Sector contracts
- A co-ordinated approach to internal and external processes
- Reputation and Credibility, both with Employees and clients
- Efficiency, transparency and systems to deliver successful outcomes
- Compliance with applicable statutory and regulatory requirements
In the field of building design and systems management, ISO 9001 is an international standard that clearly sets out the requirements for a Quality Management System that can be used by Consulting Engineers to become more efficient and improve customer satisfaction on projects.
Ultimately, the management system processes that ISO 9001 brings positively impacts a business’s performance and efficacy. Therefore, it follows that Engineer Consultancies that hold the ISO 9001:2015 certification are much better equipped to to deliver these positive outcomes to client build projects.