Benefiting from Quadra’s experience in business relationship management you will be able to identify, develop and manage collaborative business relationships
ISO 44001:2017 is the International Standard for Collaborative Working. ISO 44001 is a roadmap for establishing and managing collaborative relationships with suppliers (upstream), customers (downstream), partners (horizontal) and inter-department or function (internal) in order to generate benefits for all parties.
ISO 44001 (superseding BS 11000) is about driving organisational mindset and culture toward collaboration, rather than being a document focussed on delivering contractual obligations.
ISO 44001 involves a structured approach to sharing resources, experience, and skills supported by a method for creating, delivering and exiting relationships. ISO 44001 certification demonstrates that your business relationships are truly collaborative.
How does ISO 44001 work?
ISO 44001 involves a structured approach to sharing resources, experience, and skills supported by a method for creating, delivering and exiting relationships. This standard is split into the following core elements:
- Assessing your company – Understanding the readiness at a cultural and structural level to be able to operate a collaborative relationship approach. This is detailed and relationship-specific, considering the practical elements the company should address before entering into a relationship.
- Relationship assessment and selection – The process by which the company considers who it should have a relationship with.
- Managing relationships – Consistently monitoring and improving the relationships with all parties. Achieved through the joint development and use of techniques such as service level agreements (SLAs), key performance indicators.
- Existing relationships – Having clear steps as to how the relationship will end. Ensuring continuity for your business and planning to ensure communication and execution of a relationship exit does not undermine key deliverables.
These core elements are brought together in the relationship management plan (RMP). This document is the focal point for delivering.
The standard, ISO 44001 consists of two parts. Part 1 outlines the collaborative working framework with Part 2 providing a practical guide to implementation.
Contact us today on 028 9042 3222/01832 1493 or email email@example.com to find out more information