Park Developments (Dublin) Ltd https://parkdevelopments.ie/ are an innovative, diverse Dublin-based property development Organisation developing housing, offices, retail and logistic units in Ireland with a core focus on the Dublin area. .
They consider every detail of their homes and buildings to best meet market requirements. Paying attention to quality, sustainability and efficiency, which enhance the visual aesthetic of their commercial and residential environments.
Recognising the benefits that ISO certification could bring to the business, Quadra were commissioned by Park Developments (Dublin) Ltd to analyse existing business processes and measure them against the requirements of ISO9001, the international standard for Quality Management in organisations, with the objective of achieving ISO9001 certification throughout the Group.
The organisation recognised the huge benefits that ISO9001 certification could bring to the business in standardising operational processes throughout the Group, and setting a pathway for continuous improvement internally, through embedding quality improvement in the group.
Based on Quadra’s 30 year heritage in supporting Companies develop quality management systems aligned with ISO9001 requirements, we were selected to assist and collaborate with Navi Group leadership to achieve this end goal.
What did Quadra do?
Quadra met with staff from each business operation within the group to understand business unit operations, gather information and assess the existing quality processes against the requirements of ISO9001. The output of this review was an action plan to provide an effective roadmap for the Group to achieve certification. Quadra developed process maps to satisfy the requirements of ISO9001 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding the standard throughout the organisation. Following guidance on an implementation period, Quadra carried out a full internal audit of the system across the organisation to assess and ensure readiness for certification and facilitated a management review in assessing the system prior to external audit.
What was the result?
Following the two stages of external audit, Park Developments (Dublin) Ltd were recommended for ISO9001 certification first time and were delighted with the outcome. Achievement was of paramount importance to all involved in standardising quality management processes throughout their diverse organisation, at an internationally recognised level.