Congratulations to Quadra client, John Ross and Son Solicitors, a leading full service law firm in Newtownards who has recently been awarded ISO 9001:2015, the international standard for quality management.
ISO 9001 standard is awarded to those who achieve the highest standards of globally recognised principles and systems of quality management, including excellent client focus, improved effectiveness of internal processes, and greater consistency in service delivery and client communication.
“At John Ross & Son Solicitors, we provide a full range of legal services. We cater to both businesses and individuals throughout Northern Ireland. This achievement is a testament to our team and their ongoing efforts to continually improve on not only the quality of our services, but the overall support we provide to our clients,” said Michelle Edgar, John Ross and Son Solicitors.
ISO 9001:2015 is based on a number of quality management principles including a strong client focus and continual performance improvement.
Aidan Faloona, Director of Quadra Ltd said “Achieving ISO 9001:2015 demonstrates that John Ross and Son Solicitors is committed to improving the quality of its service. We were delighted to work with the team and praise the commitment and focus that both management and staff showed throughout the project.”
John Ross and Son Solicitors can provide confidence to current and potential clients of the highest level of quality in professional legal advice.