SMC Industrial Automation (Ireland) Limited are an innovative Dublin based company which are part of a group of 58 subsidiaries of SMC Corporation, a global provider of pneumatic automation technology to a wide range of industries. Their key operations include the importation and distribution of these products to their multi-sectoral customer base. Recognising the benefits that ISO certifications could bring to the company, Quadra were commissioned by SMC Industrial Automation (Ireland) Limited to analyse existing business processes and measure them against the requirements of both ISO9001, the international standard for Quality Management and ISO 14001, the international standard for Environmental Management, with the overall objective of achieving a certification in both ISO9001 and ISO14001 throughout the Group.
Why ISO9001 and ISO14001?
The company realised the massive benefits that ISO9001 Quality Management and ISO14001 Environmental Management certifications could bring to the business in standardising operational processes through, and setting a pathway for continuous improvement internally, through embedding Quality and Environmental improvements within the organisation.
The process to certification
Based on Quadra’s 30-year heritage in supporting companies develop Quality and Environmental Management systems aligned with ISO9001 and ISO14001 requirements, we were selected to assist and collaborate with SMC to achieve these overall goals.
What did Quadra do?
Quadra met with staff within each business operation within SMC to understand business unit operations, gather information and access the existing Quality and Environmental processes against the requirements of ISO9001 and ISO14001. The outcome of this review was an action plan to provide an effective roadmap for SMC to achieve certification in both standards. Quadra developed process maps to satisfy the requirements of ISO9001 and ISO14001 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding the standards throughout the company. Following guidance through an implementation period, Quadra carried out a full internal audit of the systems across the organisation to assess and ensure readiness for certification and facilitated a management review in assessing the system prior to external audit.
What was the outcome?
Following the two stages of external audit, SMC Industrial Automation (Ireland) Limited were recommended for both ISO9001 and ISO14001 certifications first time and were pleased with the outcome. Achievement was of uppermost importance to all involved in standardising both Quality and Environmental Management processes throughout their diverse company, at an internationally recognised level.
What did the client say?
“SMC established in Ireland since 1990 are delighted to be accredited with ISO9001 and ISO14001 certification. Huge thank you to the team at Quadra for their guidance, professionalism, flexibility and support throughout the entire process particularly during these challenging times. We look forward to working with Quadra in the future to ensure SMC continually improve their processes ensuring we constantly meet and fulfil our customers’ expectations.” Shaun Buchanan. SMC Industrial Automation (Ireland) Limited
Need more information?
For further information on Quality or Environmental management system implementation or to arrange a call, contact us.