ISO Standards

Northern Ireland Hospice Achieve ISO9001 and ISO45001

Northern Ireland Hospice has been delivering palliative care to local people across Northern Ireland for over 35 years, their hospice care services both the community and in their buildings which they provide high quality, person-centred, holistic palliative care. They support and care for infants, children and adults who are living with life-limiting and life-threatening conditions. Their mission is to inspire and deliver excellent and compassionate specialist palliative care through effective service models underpinned by exemplary education, innovation, and research.

What is ISO9001 and ISO45001?

ISO9001

Over 1 million companies globally hold certification to ISO 9001 Quality Management Standard, placing them in ideal position to demonstrate to customers and stakeholders that they operate in accordance with the globally recognised standard. ISO 9001 allows organisations to improve control and manage core business processes. Not only will the standard enable these processes to be standardised, but it will also enable organisations to monitor and check effectiveness and identify when they are not properly applied. The most common reason for certification is that it is often a prerequisite in tender selection criterion. Therefore making them comparable with their competitors who may already have certification to the quality standard. Having a positive reputation and good personal relationships are no longer enough to guarantee contact retention.

ISO45001

ISO45001 can be applied to any organisation who wishes to establish, implement and maintain an occupational health and safety (OH&S) management, to enable organisations to provide a safe and healthy workplace by preventing work-related injury and ill health as well as proactively improving its OH&S performance.

Why ISO9001 and ISO45001?

Northern Ireland Hospice realised the massive benefits that ISO9001 and ISO45001 certifications could bring to the business in standardising operational processes through and setting a pathway for continuous improvement internally, through embedding Quality and Health and Safety improvements throughout the organisation.

The process to certification

Based on Quadra’s 30-year heritage in supporting companies develop Quality and Health and Safety Management systems aligned with ISO9001 and ISO45001 requirements, we were selected to assist and collaborate with Northern Ireland Hospice to achieve these overall goals.

What did Quadra do?

Quadra met with staff in Northern Ireland Hospice to understand business unit operations, gather information and access the existing Quality and Health and Safety processes against the requirements of ISO9001 and ISO45001. The outcome of this review was an action plan to provide an effective roadmap for Northern Ireland Hospice to achieve certification in both standards. Quadra developed process maps to satisfy the requirements of ISO9001 and ISO45001 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding the standards throughout the company. Following guidance through an implementation period, Quadra carried out a full internal audit of the systems across the organisation to assess and ensure readiness for certification and facilitated a management review in assessing the system prior to external audit.

What was the outcome?

Following the two stages of external audit, Northern Ireland Hospice were recommended for both ISO9001 and ISO45001 certifications first time and were pleased with the outcome. Achievement was of uppermost importance to all involved in standardising both Quality and Health and Safety Management processes throughout their diverse company, at an internationally recognised level.

What did the client say?

"The guys at Quadra understood our service goals and client needs and were able to direct us in formulating new Quality and Health & Safety Management Systems. We achieved ISO 9001 and ISO 45001 accreditations, which enabled us to improve our processes, procedures and managements controls. This will ensure that we maintain a safer and more secure environment for our staff and patients. Thank you Quadra for all your assistance and continued support." - Andy Dealy. Northern Ireland Hospice.

Need more information?

For further information on Quality or Heath and Safety management system implementation or to arrange a call, contact us.

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Thirteen Group achieve ISO 27001

Thirteen Group, specialising in housing development, owning and managing more than 34,000 homes, provide housing both for rent and sale for more than 70,000 customers across Teesside and other areas of North East England and Yorkshire, as well as support services including money advice, routes into skill and employment, schemes to help people live independently, adaptions to homes and more.

Why ISO 27001?

Being dedicated to development, improvement, and progression Thirteen Group decided to implement ISO 27001, which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS). It includes requirements for the assessment and treatment of information security risks which are tailored to the specific needs of an organisation.

Implementing an ISMS has many benefits including protecting data, increasing resilience to cyber-attacks, demonstrates a commitment to data security and provides a credential when tendering for new business.

The process to certification

Recognising the benefit for their organisation – Thirteen Group decided to appoint Quadra to assist with the implementation of the Information Security standard due to their unrivalled expertise, established reputation and ease of process.

What did Quadra do?

Quadra met with Thirteen Group to understand the business unit operations, gather information, and review the existing information security processes against the requirements of ISO 27001. A risk assessment was conducted after the review to identify key information assets and potential threats and vulnerabilities were identified through the risk assessment process.
Quadra created a Statement of Applicability dealing which of the 114 ISO 27001 controls were deemed to be applicable to Thirteen. Information security policies and procedures were then developed and the information security management system, in line with the requirements of ISO 27001, was implemented. Following this, Quadra carried out a full internal audit of the system to assess and ensure readiness for certification and facilitated a review in assessing the system prior to external audit.

What was the outcome?

Following the two stages of external audit, Thirteen Group were recommended for and achieved ISO 27001 certification. This achievement was of huge importance to all involved within Thirteen, standardising information security management processes throughout the organisation, at an internationally recognised level.

What did the client say?

“Obtaining ISO27001 at thirteen group was vital, not only does it provide additional reassurance to our colleagues and customers that we take information security seriously, but it was also integral to helping us retain some important contracts and provide a solid base for new business opportunities. As we had an ambitious timeline to achieving this accreditation (6 months) we knew that we needed expert guidance, this is where Quadra were invited to help provide that consultancy after a competitive tender exercise. We had the pleasure of working with Mark throughout the project, Mark provided us with a comprehensive GAP analysis and action plan to achieving the 114 controls, with this guidance we were successful in obtaining the accreditation standard, without Mark & Quadra we would not have been able to achieve this in such a short amount of time.” Hassan Bahrani. Thirteen Group.

Need more information?

For further information on Information Security management system implementation or to arrange a call, contact us.

Telephone: +44 28 9042 3222 / 01 832 1493

Email: [email protected]

Braid Mechanical & Electrical Achieve ISO 9001

Braid Mechanical and Electrical Limited, established in 1926 with the original name of ‘Nicholl Brothers (Electrical).’ In 1989 the company then changed the name to Braid, to distinguish themselves from their parent company and in 2021, transitioned from offering only electrical services but also now offering mechanical services. Braid’s core team consists of Site Supervisors, Electricians, Plumbers, Apprentices and Assistants. This gives the company a stable, experienced, professional workforce trained to deliver high standard services using the latest technologies and techniques.

Why did Braid chose ISO 9001?

Quadra were commissioned by Braid Mechanical and Electrical Limited to analyse their current business processes and measure them against the requirements of ISO 9001, the international standard for Quality Management, with the overall objective of achieving ISO 9001 certification.

ISO 9001 is a model which would allow Braid to improve controls and manage their core processes, allowing these to be standardised and enabling the organisation to monitor and check their efficiency as well as identify when they are not properly applied.

Implementation requires business processes to be examined, identify best practice, standardise processes and apply them consistently which allows for a solid platform for any organisations attempting growth and set the pathway for continuous improvement internally.

How did Quadra support Braid with the implementation?

Based on Quadra’s 30-year heritage in supporting companies to develop quality management systems, we were selected to assist and collaborate with Braid’s leadership to achieve the implementation of the quality management system inline with the ISO 9001 standard.

Quadra met with the staff from the business operations within the company to understand the operations, gather information and assess the existing quality processes against the requirements of ISO 9001. The output of the review resulted in an action plan to provide a roadmap to achieve certification.

Quadra then developed process maps to satisfy to requirements of ISO 9001 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding ISO 9001 throughout Braid. After receiving guidance on an implementation period, Quadra carried out a full internal audit of the system across the organisation to assess and ensure Braid were ready for certification. Quadra facilitated a management review in assessing the system prior to external audit.

Following both stages of external audit, Braid Mechanical and Electrical Limited were recommended for ISO 9001 certification. The achievement was of massive importance to all involved in standardising the quality management process throughout the organisation, at an internationally recognised level.

What did the client say?

“Kira Halliday from Quadra Consulting assisted us in attaining ISO 9001 accreditation in March 2022. We as a company were all new to this and she was patient, knowledgeable and clear with her message. With her at the helm we eased through accreditation seamlessly and are better prepared for taking control of the renewal process going forward.”

Camillus Fitzpatrick FCPA, Financial Controller, Braid.

Need more information?

For further information about the implementation of ISO 9001, contact us.

tel: 028 9042 3222 / 01 8321493

email: [email protected]

Cleaver Fulton Rankin achieve ISO 22301 certification

Established in 1893, Cleaver Fulton Rankin is a leading commercial law firm in Northern Ireland, providing a full legal service to both commercial and individual private clients. In addition to their Legal Professionals, their commercial law firm includes Marketing, HR, IT, Accounting professionals, and business support teams. They each play a key strategic role in the development of Cleaver Fulton Rankin’s services and the growth of the business.

Why ISO 22301?

With growth in mind, Cleaver Fulton Rankin recognised the benefits that implementing ISO 22301 (Business Continuity Management Standard) would bring. Certification to ISO standards is often a requirement in tender selection criteria and allows organisations to demonstrate to their current and potential clients that they operate their business in compliance with internationally recognised standards.

ISO 22301 helps to identify risk to their organisation and put in place controls to ensure minimal impact. It helps businesses have a proactive approach in planning for risk of disruptive incidents and enabling rapid operational recovery.

The process of implementation

Cleaver Fulton Rankin decided to appoint Quadra to assist with the project based on their well-established reputation for helping organisations to achieve certification to ISO standards.

What did Quadra do?

Quadra met with the staff to understand the business unit and analyse their existing business processes and measure them against the requirements of ISO 22301, Business Continuity Management Standard. An action plan was then created to provide Cleaver Fulton Rankin with an effective roadmap to achieve ISO 22301. Quadra developed a Business Continuity Management System to satisfy the requirements of ISO 22301 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding the standards throughout the company. Following guidance through an implementation period, Quadra carried out a full internal audit of the system across the organisation to access and ensure Cleaver Fulton Rankin were ready for certification and carried out a management review in assessing the system prior to external audit.

What was the outcome?

Following the two stages of external audit, Cleaver Fulton Rankin were recommended for ISO 22301 The Business Continuity Management System certification. Achieving certification was of huge importance to all involved in standardising the business continuity management processes throughout Cleaver Fulton Rankin, at an internationally recognised level.

What did the client say?

"Cleaver Fulton Rankin engaged Quadra to guide us through ISO 22301:2019 certification. The Quadra approach was thorough and effective with time taken to fully understand our business. They helped us to identify areas of focus and offered guidance on the implementation of existing controls that we had to align with the standard. We found Quadra an absolute pleasure to work with, their commitment and professionalism was great, and we would refer them to our clients and suppliers who wish to achieve certification.” Paul Rickerby. Information Technology Manager. Cleaver Fulton Rankin.

Need more information?

For further information on ISO 22301 Business Continutiy Management Standard or to arrange a call for your organisation please contact us.

Telephone: +44 28 9042 3222

Email: [email protected]

PM Power certified to ISO 9001, ISO 14001 and ISO 45001

PM POWER is a customer-driven company, with a flexible approach to on-site power generation. With a vast experience of over 40 years in sales, engineering, and service of gas and diesel generating plants and equipment.

With 30 years’ experience in supporting businesses with an Integrated Management System (IMS) – Quality, Environmental and Health, and Safety Management Systems aligned with ISO 9001, ISO 14001, and ISO 45001, Quadra were appointed by PM POWER to analyse their existing processes and measure them against the requirements of ISO 9001 Quality Management System, ISO 14001 Environmental Management System and ISO 45001 Health and Safety Management System with the objective of achieving accreditation.

What is an Integrated Management System (IMS)?

An IMS is a single system designed to manage multiple aspects of an organisation's operational line with multiple standards such as Quality, Environmental and Health and Safety. Integrating your Management System can bring many benefits such as avoiding duplication, using resource to implement and manage systems more efficiently and achieving more cost effective certification.

The process of implementation

The company realised the benefit that ISO 9001, ISO 14001, and ISO 45001 certifications could bring to the business such as providing evidence of good governance and control, a competitive edge, standardising operational processes and setting a pathway for continuous improvement internally, through embedding Quality, Environmental and Health and Safety improvements within the organisation.

What did Quadra do?

Quadra met with relevant employees within PM POWER to understand the business operations, gather information and assess the existing Quality, Environmental and Health and Safety processes against the requirements of ISO 9001, ISO 14001, and ISO 45001.

After this, the outcome was an action plan to outline key steps and milestones for PM Power to achieve certification. Quadra developed process maps to meet the requirements of ISO 9001, ISO 14001, and ISO 45001 for the organisation.

Quadra carried out a full internal audit of the system and facilitated a management review prior to external audit.

What was the outcome?

Following the two stages of external audit, PM POWER was successful in the recommendation to achieve their IMS ISO 9001 Quality Management, ISO 14001 Environmental Management and ISO 45001 Health and Safety Management. Achieving this certification was of huge importance in recognising the high levels of control which were already in place and putting a robust and internationally tried tested framework in place for ensuring the health and safety management system continues to improve over time.

What did the client say?

“The Team at Quadra understood our business goals and commercial needs with the formation of a robust Quality System. Not only did we achieve ISO 9001, ISO 14001 and ISO 45001 accreditation, we also improved our workflows, procedures and controls. Thank you Quadra." Philip Pollock. Director. PM POWER.

Need more information?

For further information or to arrange a consultation to implement ISO 9001, ISO 14001, ISO 45001 or an Integrated Management System in your organisation please contact us.

Telephone: +44 28 9042 3222

Email: [email protected]

MedAll achieve ISO 27001 certification

MedAll Limited is a Northern Ireland based HealthTech organisation which has developed a cloud-hosted software platform which manages the career portfolio for Healthcare professionals, to monitor their professional development and through the platform, offers open access to both individuals and institutions seeking a more customised solution. Recognising how beneficial an ISO27001 certification could be to the business, Quadra were commissioned by MedAll to analyse their existing business processes and measure them against the requirements of ISO27001, the international standard for information security management systems, with the goal of achieving ISO27001 certification throughout the business.

Why ISO 27001?

MedAll recognised the massive benefits implementing ISO27001 could bring to the business in standardising operational processes throughout the business and setting a pathway for continuous improvement internally, through embedding the information security management system within MedAll. ISO27001 certification would give MedAll clients assurance that their data security was being taken seriously and that security controls were being independently audited and verified.

ISO 27001 does not only focus on Information Technology but focuses on every part of your organisation which is involved in processing information. Implementation means that your organisation will carry out a risk-based review of your current information security controls, identify the threats and vulnerabilities that may exist and build a management system to reduce or eliminate these threats or vulnerabilities.

The implementation process

What did Quadra do?

Quadra met with MedAll to understand the business unit operations, gather information, and access the existing information security processes against the requirements of ISO27001. A risk assessment was conducted after this review to identify key information assets and potential threats and vulnerabilities to these assets. A risk treatment plan was then conducted to address any threats and vulnerabilities identified through the risk assessment process. Quadra created a Statement of Applicability dealing with the controls deemed to be applicable in line with ISO27001, develop information security policy and procedures, and implement the information security management system to the requirements of ISO27001. Following guidance on an implementation period, Quadra carried out a full internal audit of the system to assess and ensure readiness for certification and facilitated a review in assessing the system prior to external audit.

What was the outcome?

Following the two stages of external audit, MedAll were recommended for ISO27001 certification first time and were extremely happy with the outcome. This achievement was of huge importance to all involved in standardising information security management processes throughout their innovative business, at an internationally recognised level.

Need more information?

For further information or to arrange a waste management review of your organisation please contact us.

tel: +44 28 9042 3222 / +35318321493

Email: [email protected]

SMC Achieve ISO 9001 & ISO 14001

SMC Industrial Automation (Ireland) Limited are an innovative Dublin based company which are part of a group of 58 subsidiaries of SMC Corporation, a global provider of pneumatic automation technology to a wide range of industries. Their key operations include the importation and distribution of these products to their multi-sectoral customer base. Recognising the benefits that ISO certifications could bring to the company, Quadra were commissioned by SMC Industrial Automation (Ireland) Limited to analyse existing business processes and measure them against the requirements of both ISO9001, the international standard for Quality Management and ISO 14001, the international standard for Environmental Management, with the overall objective of achieving a certification in both ISO9001 and ISO14001 throughout the Group.

Why ISO9001 and ISO14001?

The company realised the massive benefits that ISO9001 Quality Management and ISO14001 Environmental Management certifications could bring to the business in standardising operational processes through, and setting a pathway for continuous improvement internally, through embedding Quality and Environmental improvements within the organisation.

The process to certification

Based on Quadra’s 30-year heritage in supporting companies develop Quality and Environmental Management systems aligned with ISO9001 and ISO14001 requirements, we were selected to assist and collaborate with SMC to achieve these overall goals.

What did Quadra do?

Quadra met with staff within each business operation within SMC to understand business unit operations, gather information and access the existing Quality and Environmental processes against the requirements of ISO9001 and ISO14001. The outcome of this review was an action plan to provide an effective roadmap for SMC to achieve certification in both standards. Quadra developed process maps to satisfy the requirements of ISO9001 and ISO14001 and to reflect the operational requirements of the business and met with staff to raise awareness of the system requirements and assist in embedding the standards throughout the company. Following guidance through an implementation period, Quadra carried out a full internal audit of the systems across the organisation to assess and ensure readiness for certification and facilitated a management review in assessing the system prior to external audit.

What was the outcome?

Following the two stages of external audit, SMC Industrial Automation (Ireland) Limited were recommended for both ISO9001 and ISO14001 certifications first time and were pleased with the outcome. Achievement was of uppermost importance to all involved in standardising both Quality and Environmental Management processes throughout their diverse company, at an internationally recognised level.

What did the client say?

“SMC established in Ireland since 1990 are delighted to be accredited with ISO9001 and ISO14001 certification. Huge thank you to the team at Quadra for their guidance, professionalism, flexibility and support throughout the entire process particularly during these challenging times. We look forward to working with Quadra in the future to ensure SMC continually improve their processes ensuring we constantly meet and fulfil our customers’ expectations.” Shaun Buchanan. SMC Industrial Automation (Ireland) Limited

Need more information?

For further information on Quality or Environmental management system implementation or to arrange a call, contact us.

tel: +44 28 9042 3222

email: [email protected]

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Training

What is ISO9001 and ISO45001?

ISO9001

ISO45001

Why ISO9001 and ISO45001?

The process to certification

What did Quadra do?

What was the outcome?

What did the client say?

Need more information?

Why ISO 27001?

The process to certification

What did Quadra do?

What was the outcome?

What did the client say?

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Why did Braid chose ISO 9001?

How did Quadra support Braid with the implementation?

What did the client say?

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Why ISO 22301?

The process of implementation

What did Quadra do?

What was the outcome?

What did the client say?

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What is an Integrated Management System (IMS)?

The process of implementation

What did Quadra do?

What was the outcome?

What did the client say?

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Why ISO 27001?

The implementation process

What did Quadra do?

What was the outcome?

Need more information?

Why ISO9001 and ISO14001?

The process to certification

What did Quadra do?

What was the outcome?

What did the client say?

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